While the importance of the famous "first impression" is disputed at times, clients and guests of the Congress Center Basel (CCB) are certainly made to feel very welcome when they contact the CCB for the first time, and this initial contact will generally be with the reception team.
Since June 2017, Silvia Wunderlin, as our Coordinator Incoming Services and Head of the Reception Team, has been the first point of contact for all incoming enquiries. Originating from Liestal, Silvia Wunderlin studied at the Zurich College of Tourism and completed a practical training period with Bern Incoming, the subsidiary of "Bern Tourism". She then worked for a further four years in the Swiss capital before coming to us. With her open and lively approach she is not only appreciated by our guests but also fits in ideally with the team. In her spare time, Silvia Wunderlin is a passionate dancer who is constantly discovering new styles.
At the CCB's reception desk, Silvia Wunderlin can count on Marie Beurret who is working as an Incoming Services' trainee here as part of her training at the Swiss Hotel Management School in Lucerne. Prior to this, our trainee, who is half French, attended the upper-secondary specialist school in Liestal where she focused on art. She not only loves cooking but is also a true globetrotter, as is borne out by the six months she spent in Australia and three in Milan.
The CCB not only offers training placements for next-generation professionals in incoming services but, with 20-year-old Frosina Gashi, also welcomed its first trainee in the field of event technology at the start of August 2017. On the recently introduced course leading to the Swiss vocational education diploma of "Event Specialist", she is laying the foundations for her professional career in the event industry. The second-youngest member of the CCB team is attending the vocational college in Zurich alongside her training placement. Frosina Gashi is a passionate piano player and keeps herself in top form physically and socially through basketball, where her height is a major asset too.
Tamara Birchler is already in the third year of her commercial apprenticeship in Services/Administration for Messe Basel and switches department every six months. At the moment she is with the CCB where she is able to benefit from the team's comprehensive know-how. The 19-year-old, who comes from Therwil, likes foreign languages and, in her spare time, is often to be found listening to music and writing.
Our youngest generation is a true asset for the CCB team. Longstanding know-how meets up with fresh ideas and youthful dynamism. We are proud to be able to ensure the supply of next-generation professionals and can see the progress being made by our "youngsters" from one day to the next.