Quality-Check

Your opinion means a great deal to us! By letting us know what you think, you can help us to constantly review our services and make changes to them where necessary.

It will take you five minutes to answer our questions. Please select one of the answer options and put any suggestions and concerns you may have in the individual comments field. Thank you very much!

Your details
General satisfaction
How satisfied were you with the Congress Center Basel?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
Contact
How satisfied are you with our accessibility and response time?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
Rooms
How satisfied are you with the furnishings/equipment of your rooms?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
Cleanliness
How do you rate the cleanliness of the rooms?*










1 = very poor
10 = very good
X = not relevant for me / I cannot rate this
Signage/Inscriptions/Branding
How satisfied are you with the signage/branding in and around the Congress Center Basel?*










1 = very poor
10 = very good
X = not relevant for me / I cannot rate this
Technology
How satisfied are you with the following technical services?
1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
Sound technology*










Lighting technology*










Video technology*










Stage technology*










Employees
How do you rate your working relationship with our employees?
1 = very poor
10 = very good
X = not relevant for me / I cannot rate this
Project management*










Technicians*










Exhibition*










Cloakroom*










Reception*










Signage*










Catering
How satisfied are you with the advice you received and the processing of your enquiry?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
How satisfied are you with the quality, quantity and presentation of the food?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
How satisfied are you with the quality of service and support during the event?*










1 = very dissatisfied
10 = very satisfied
X = not relevant for me / I cannot rate this
Overall impression
Will you be recommending the Congress Center Basel to others on the basis of your experience?*










1 = no, not under any circumstances
10 = yes, most certainly
X = not relevant for me / I cannot rate this